This comprehensive guide explores the MNP process in Bangladesh, including eligibility requirements, step-by-step procedures, costs involved, and essential considerations for a successful transition.
What is Mobile Number Portability (MNP)?
MNP enables mobile users to retain their existing number while switching between service providers. It fosters competition among operators, leading to better services, improved network quality, and competitive pricing.
By offering consumers the freedom to choose their preferred operator, MNP eliminates the inconvenience of changing numbers and ensures seamless communication for both personal and professional use.
Eligibility for MNP in Bangladesh
To initiate the MNP process, you must meet certain eligibility criteria. First, your mobile number must be active and registered in your name. Numbers registered under others or not properly verified through biometric processes cannot be ported. Additionally, the mobile number must have been in use with the current operator for at least 90 days. This rule ensures that users cannot frequently switch operators within a short period.
Postpaid customers must clear all outstanding dues with their current operator before initiating a porting request. Prepaid users should also ensure that their account is free from any pending issues or disputes. Numbers under legal conflicts or contractual obligations are not eligible for MNP.
SIM MNP Process in Bangladesh
The MNP process in Bangladesh is straightforward and involves a series of steps that ensure a smooth transition. Here’s a detailed breakdown:
Step 1: Visiting the New Operator
To begin, visit the customer care center or an authorized retail outlet of the telecom operator you wish to switch to. Ensure that you have the required documents, such as your National ID card (NID) and a photocopy, as well as two recent passport-sized photographs.
At the customer care center, express your intention to port your number to their network. They will provide you with a Mobile Number Portability (MNP) application form and a Customer Application Form (CAF). Fill these out with accurate details, including your mobile number, current operator, and the necessary personal information.
Step 2: Generating a Unique Porting Code (UPC)
To generate a UPC, send an SMS from your current mobile number to the designated MNP service number. The SMS format is usually “PORT [Your Number]” sent to a specific shortcode, such as 1900. You will receive a Unique Porting Code (UPC) via SMS, which is valid for a specified duration (typically four days in most regions).
Step 3: Submitting the Application
After filling out the forms, submit them along with your UPC and required documents to the new operator. The new operator will verify your information and initiate the porting request.
Step 4: Biometric Verification
As part of the porting process, biometric verification is mandatory. This step ensures that the porting request is genuine and prevents unauthorized transfers. Provide your fingerprint or biometric details at the customer care center to complete this step.
Step 5: Paying the Porting Fee
The MNP service in Bangladesh comes with a nominal fee. You will need to pay BDT 50, plus 15% VAT, totaling BDT 57.50. If you opt for expedited service, an additional fee of BDT 100 may apply, making the total cost BDT 157.50. This fee is non-refundable, even if the porting request is rejected.
Step 6: Receiving the New SIM Card
Upon successful submission of the forms and verification, the new operator will provide you with a SIM card for their network. Keep this SIM card safe until the porting process is complete.
Step 7: Activation of the New SIM
The porting process typically takes up to 72 hours. During this period, there may be a brief service interruption of about two hours as your number is transferred to the new network. Once you receive confirmation that the porting is complete, insert the new SIM card into your device and follow the activation instructions provided by the new operator.
Costs Involved in MNP
The cost of porting a number in Bangladesh is affordable, with the standard fee being BDT 57.50 (including VAT). If you need the process expedited to complete within 24 hours, you can pay an additional BDT 100. It’s important to note that these fees are non-refundable, regardless of whether the porting request is successful or rejected.
Important Considerations Before Porting
Before initiating the MNP process, there are a few important considerations to keep in mind:
Service Disruption: During the porting process, you may experience a temporary service interruption of about two hours. Plan accordingly to avoid inconvenience.
Forfeiture of Existing Balances: Any remaining balance, active data packs, or SMS bundles with your current operator will not carry over to the new operator. Use up your credits before initiating the porting process.
Frequency of Porting: Once you have ported to a new operator, you cannot port your number again for at least 90 days. Ensure that you are satisfied with your choice before making the switch.
Corporate Numbers: If your number is registered under a corporate account, you will need a No Objection Certificate (NOC) from the organization to proceed with the porting request.
SIM Swaps and Replacements: If your SIM card has recently been replaced, a mandatory seven-day waiting period is required before you can initiate an MNP request. This regulation is in place to prevent fraudulent activities.
Benefits of Mobile Number Portability
MNP offers several advantages, including the freedom to choose a telecom operator that best suits your needs without the hassle of changing your number. It fosters healthy competition among operators, encouraging them to improve their services and offer competitive pricing.
For consumers, MNP ensures uninterrupted communication while enjoying better network coverage, enhanced customer service, or cost-effective packages.
Conclusion
The Mobile Number Portability process in Bangladesh is a valuable service that empowers users to make informed choices about their telecom providers. With clear eligibility criteria, a structured process, and nominal costs, MNP allows you to enjoy the benefits of a preferred network while retaining your existing number.
By following this detailed guide, you can navigate the MNP process smoothly and make the most of the flexibility it offers. Whether you’re seeking better coverage, affordable plans, or superior service quality, MNP provides the freedom to switch without losing your identity in the digital world.